Block an agent and trigger automatic remapping
Marks an agent as blocked with an optional reason, then attempts to remap all of its active user-number mappings to an available agent.
Authentication
X-App-Idstring
Your MessageBlue App ID, sent in clear on every request. It is paired with request signing: each request is also signed with your App Secret (see the Authentication tag). The App Secret itself is NEVER transmitted — it is only the HMAC signing key.
Path parameters
phoneNumber
Request
This endpoint expects an object.
reason
Response
Agent blocked
ok
data
Endpoint-specific payload wrapped in a standard success envelope.
meta
Errors
400
Bad Request Error
401
Unauthorized Error
404
Not Found Error
500
Internal Server Error